Refund policy
Exchange/Return Policy
At Capella, we currently offer exchange only—no returns or refunds.
If you’d like to exchange an item for a different size or product, just reach out to us within 7 days of receiving your order.
How to request an exchange:
Email us at support@capellafits.com with your order number and the item you’d like to exchange. Our team will guide you through the next steps.
To qualify for an exchange:
• The product must be unused, unwashed, and in original condition with tags intact
• Exchanges are only accepted if initiated within 7 days of delivery
We do not offer exchanges on:
• Products that show signs of wear or damage
• Final sale items or limited edition drops
If you have any questions or concerns, our team’s here to help at support@capellafits.com.